Switching carriers but want to keep your phone number? You’ll need your AT&T Number Transfer PIN (also known as a transfer PIN or port-out PIN) to make the process smooth. This unique code verifies your account and authorizes the number transfer. In this guide, we’ll explain how to find your AT&T transfer PIN using official methods, tailored for AT&T wireless and business customers in 2025. Whether you’re using the app, website, or phone, we’ve got you covered with beginner-friendly steps. Let’s get started!
What Is an AT&T Number Transfer PIN?
The AT&T Number Transfer PIN is a security code required when porting your phone number to a new carrier. It’s a temporary PIN (usually 4-6 digits) that confirms you’re the account owner and prevents unauthorized transfers.
Key Facts: It’s valid for all numbers on your account and expires after 4 days (14 days for business accounts). Request it just before submitting your transfer to the new provider.
Not the Same as: Your account PIN or passcode—don’t confuse them!
Why It Matters: Without this PIN, your new carrier can’t complete the port, potentially delaying your switch.
Why Do You Need Your AT&T Transfer PIN?
Porting Your Number: Essential for transferring your AT&T number to providers like Verizon, T-Mobile, or others.
Security: Protects against fraud by requiring account verification.
Travel or Upgrades: Useful if you’re switching plans, going international, or upgrading devices while keeping your number.
Pro Tip: Also ensure your device is unlocked—check AT&T’s unlock eligibility first.
Prerequisites Before Finding Your PIN
Account Access: You need primary online access for app/online methods or your account passcode for the phone method.
Active Service: Don’t cancel your AT&T service before the transfer completes.
Wireless Account Lock: Ensure it’s turned off, as it blocks transfers.
Suspended Accounts: Use online or app methods only (no text option).
Business Accounts: Only the primary user can request it.
Exceptions: Not needed for AT&T Prepaid, Liberty Wireless, or certain FirstNet accounts—verify your account type.
If your device is lost or broken, use the online method.
Step-by-Step: How to Get Your AT&T Transfer PIN
AT&T offers multiple ways to request your PIN. Choose based on your preference.
Method 1: Via the AT&T Website (Online Account)
Go to your AT&T account profile at att.com/acctmgmt/myprofile/overview.
Sign in with your credentials.
Select Settings.
Scroll to Transfer phone number and click Request new PIN.
Your PIN will display on the screen—note it down or screenshot it.
This method is ideal for desktop users and doesn’t require your phone.
Method 2: Using the myAT&T App
Download and sign into the myAT&T app on your smartphone.
Tap your profile icon, then select Manage or remove account.
Go to Settings.
Scroll to Transfer phone number and tap Request a new PIN.
The PIN will appear on your screen.
Quick and mobile-friendly—perfect for on-the-go requests.
Method 3: From Your AT&T Mobile Device (Dial *PORT)
On your AT&T phone, dial *PORT (that’s *7678).
Follow the voice prompts.
Enter your account passcode when asked (this is your security code, not the PIN itself).
The Number Transfer PIN will be sent to you via text message.
Note: This won’t work for suspended accounts or if you don’t have your passcode.
For AT&T Business Wireless Accounts
Follow the online account steps above, or contact AT&T Business Support at att.com/support/smallbusiness/wireless/ or call 800.331.0500.
A representative will generate and email the PIN.
App and mobile methods aren’t available for business users.
Validity, Usage, and Important Tips
Expiration: 4 days for personal accounts; 14 days for business. Request a new one if it expires (new PIN invalidates the old).
Cost: Free to request and transfer.
Multiple Requests: You can generate new PINs as needed.
Sharing: Only give the PIN to your new carrier—never share your account passcode.
After Request: If you request a new PIN after submitting a transfer, update your new provider immediately.
Device Unlock: Unlock your phone via AT&T before switching networks.
FirstNet Users:
Check your account type in the AT&T overview to confirm if a PIN is required.
Safety Note: AT&T won’t call you for your PIN or passcode—beware of scams.
Troubleshooting Common Issues
Can’t Access Online/App? Reset your login credentials or contact AT&T support.
No Text Received? Ensure your phone has signal; try again or use online method.
Invalid Passcode? Recover it via AT&T’s forgot passcode feature.
Transfer Blocked? Disable Wireless Account Lock or resolve any account suspensions.
Lost Device? Use the website method with your online credentials.
Cancel a Transfer? Dial *PORT (personal) or call 800.331.0500 (business).
If issues persist, visit an AT&T store or chat with support.
Why Getting Your AT&T Transfer PIN Is Essential?
In 2026, switching carriers is easier than ever, but the AT&T transfer PIN is your key to a seamless number port. By following these steps, you’ll avoid delays and keep your trusted number. Ready to switch? Request your PIN today and enjoy better plans or coverage!
Have questions or run into issues? Comment below or contact AT&T directly.
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